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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603339
Report Date: 07/31/2020
Date Signed: 07/31/2020 09:44:19 AM



STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
02/12/2020 and conducted by Evaluator Raymond Wu
COMPLAINT CONTROL NUMBER: 08-AS-20200212150024
FACILITY NAME:MERIDIAN AT LAKE SAN MARCOS, THEFACILITY NUMBER:
374603339
ADMINISTRATOR:CORNELL, LAUNAFACILITY TYPE:
740
ADDRESS:1177 SAN MARINO DR BLDG 1 & 2TELEPHONE:
(760) 510-7500
CITY:SAN MARCOSSTATE: CAZIP CODE:
92078
CAPACITY:170CENSUS: 142DATE:
07/31/2020
UNANNOUNCEDTIME BEGAN:
09:00 AM
MET WITH:Executive Director Launa CornellTIME COMPLETED:
10:00 AM
ALLEGATION(S):
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Unlawful Eviction
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Raymond Wu contacted facility Administrator Launa Cornell via FaceTime, due to COVID-19, to deliver findings for a complaint investigation. LPA identified themselves and discussed the purpose of the call with the Administrator.

As part of the investigation, interviews were conducted with pertinent persons and applicable records were reviewed.

It was alleged that a resident in care was being evicted from the facility without a reasonable cause. State regulations mandate that Licensees may evict residents under certain circumstances provided specific requirements were met. In interviews conducted and records reviewed, it was revealed that between October 2019 to December 2019, incidents that met the threshold for what constituted reasonable cause for eviction had occurred.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Rebecca HedgecockTELEPHONE: (619) 767-2329
LICENSING EVALUATOR NAME: Raymond WuTELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2020
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20200212150024
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: MERIDIAN AT LAKE SAN MARCOS, THE
FACILITY NUMBER: 374603339
VISIT DATE: 07/31/2020
NARRATIVE
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According to facility records, the eviction notice was served in December of 2019. Facility records indicated that after the notice was served, payments for services rendered by the Licensee between December 2019 and February 2020 were not paid. Records reviewed included delinquency notices, ledger statements, and an unlawful detainer filed on 02/05/20. A review of records revealed that appropriate and legal steps were taken in serving the eviction notice. The resident and their responsible party were notified, and the eviction notice contained the necessary information as required by Health and Safety Code 1569.683.

This agency has investigated this complaint alleging that the Licensee had unlawfully served an eviction notice to a resident in care. We have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. We have therefore dismissed the complaint.

An exit interview was conducted, and the Licensee was provided a copy of this report along with their appeal rights (LIC9058 01/16), by electronic mail. A confirmation of receipt was requested to be sent by the Licensee.

SUPERVISOR'S NAME: Rebecca HedgecockTELEPHONE: (619) 767-2329
LICENSING EVALUATOR NAME: Raymond WuTELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:

DATE: 07/31/2020
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2020
LIC9099 (FAS) - (06/04)
Page: 2 of 2