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25 | On today's date an informal meeting was held with Licensing Program Analyst (LPA) Javina George and Licensing Program Manager (LPM) Joel Esquivel met with the Administrator Dobrilla Milosavjevic and Miliana Milosavljevic, issues discussed were:
- substantiated complaint findings
Licensee and administrator provided a reasonable response to the substantiated complaint.
A review of available resources were provided such as:
- contacting the local Ombudsman, Adult Protective Service Agency (APS), and CCL Duty officer.
During todays meeting LPM made an offer to make a referral for the Technical Support Program (TSP). At this time both the Administrator and Licensee decided to hold off on utilizing the TSP, however they are aware of the resource that is available.
The Administrator Dobrilla and Licensee Miliana were receptive to the feedback and resources provided.
An exit interview was conducted and a copy of this report was reviewed and provided to Administrator Dobrilla Milosavjevic and Licensee Miliana Milosavljevic. |