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13 | Licensing Program Analyst (LPA) Jonathan Pineda conducted an unannounced complaint tele-visit to deliver findings on the above allegations. LPA identified himself and stated the purpose of the visit. LPA spoke with Roxanne Gooding, Administrator.
The Department's investigation consisted of a tour of the facility, observations, interviews with staff, resident, outside sources, and a review of resident records.
It was alleged that facility staff did not not provide assistance to resident. Investigation revealed that Resident 1’s, R1’s (See confidential names list) room was located on the first floor. Interview from an outside source revealed a request was submitted to relocate R1 to a different room. R1 was moved on June 17, 2020. Investigation revealed facility staff moved R1’s furniture, hung R1’s pictures up and moved other large items. |