374603399-8-1-2025-18-AS-APAO-DKF7K8-20250810214332

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374603399
Report Date: 07/29/2025
Date Signed: 08/01/2025 01:16:08 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/08/2025 and conducted by Evaluator Valerie Flores

PUBLIC

COMPLAINT CONTROL NUMBER: 18-AS-20250708085936

FACILITY NAME:	WESTMONT OF ESCONDIDO		FACILITY NUMBER:	374603399
ADMINISTRATOR:	AUSTIN IRWIN		FACILITY TYPE:	740
ADDRESS:	500 E VALLEY PKWY		TELEPHONE:	(760) 737-5110
CITY:	ESCONDIDO	STATE: CA	ZIP CODE:	92025
CAPACITY:	200	CENSUS: 145	DATE:	07/29/2025
		UNANNOUNCED	TIME BEGAN:	02:50 PM
MET WITH:	Administrator, Austin Irwin		TIME COMPLETED:	04:40 PM

ALLEGATION(S):

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Financial exploitation by another resident

INVESTIGATION FINDINGS:

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On 7/29/2025, Licensing Program Analyst (LPA) Valerie Flores arrived at the facility for the purpose of delivering findings into the allegations listed above. LPA met with Administrator, Austin Irwin and explained to Austin the purpose of the visit. LPA conducted a tour of the facility and did not observe any health and safety concerns.

Information received alleged that Resident #1 (R1) was being financially exploited by Resident #2 (R2). The allegation stemmed from a computer that R1 obtained. LPA conducted records review and discovered that R1 is in full control of their own finances. Through interviews, revealed R1 was gifted a computer from Resident #3 (R3) and monies were not exchanged for the computer. R1 was gifted the computer by R3 because R1 was experiencing computer issues. R3 refurbishes computers and gifted an spare computer to R1.

(Continue to LIC9099C)

Unfounded

Estimated Days of Completion:

SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Valerie Flores
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 18-AS-20250708085936

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507

FACILITY NAME: WESTMONT OF ESCONDIDO	FACILITY NUMBER: 374603399
	VISIT DATE: 07/29/2025

NARRATIVE

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(Continuation from LIC9099)

R2 was mentioned in the initial complaint as it was allegedly told to the reporting party that R2 drove R1 outside of the community to purchase the computer and R1 had past experience of being financially exploited by other persons non-related to the allegation. There are no receipts to corroborate the purchase.

LPA made several unsuccessful attempts to speak with R1. An interview conducted with R1's responsible party confirmed the incident was a miscommunication and R1 being financially exploited by R2 never occurred. R1’s Responsible Party explained that the miscommunication occurred when they expressed their concerns of R1 leaving the facility unassisted. Per R1's physician report, R1 is able to leave out into the community unassisted.

Based on interviews and records review the allegation of financial exploitation by another resident is unfounded. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted, and a copy of this report was reviewed and provided to Administrator, Austin Irwin.

SUPERVISORS NAME: Rikesha Stamps
LICENSING EVALUATOR NAME: Valerie Flores
LICENSING EVALUATOR SIGNATURE:	DATE: 07/29/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/29/2025

LIC9099 (FAS) - (06/04)

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