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25 | Licensing Program Analyst (LPA) Elizabeth Hamilton conducted an unannounced virtual Case Management visit via FaceTime due to COVID-19. LPA identified herself and discussed the purpose of the visit with Director of Resident Services, Corrina Norton.
The purpose of the visit was to discuss an Incident Report received in our office on April 07, 2021. During today’s visit, LPA interviewed staff, requested copies of resident records and briefly toured the facility. No deficiencies were observed during today’s visit.
An exit interview was conducted with the Director of Resident Services and a copy of this report along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Director of Resident Services via email. An electronic receipt of confirmation was requested to be sent by the Director of Resident Services upon receipt of the documents. |