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25 | Licensing Program Analyst (LPA), Laarni Santiago, conducted an unannounced Case Management virtual visit via FaceTime due to COVID-19. LPA spoke with Resident Services Director, Syril Nelson. LPA identified herself and stated the purpose of the virtual visit.
The purpose of the Case Management is to follow-up on a death report received on February 12th, 2021 regarding Resident 1's (R1) (See Confidential Names List on LIC 811 to identify R1) death. During the visit, LPA conducted an interview with Resident Services Director and requested for facility records and contact information .
No deficiencies were noted. An exit interview was conducted and a copy of this report, List of Confidential Names, and Licensee's Rights (9058 01/16) were provided to Administrator, Rob Johnston via electronic mail. An e-mail read receipt confirms acceptance of these documents. |