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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603530
Report Date: 04/24/2024
Date Signed: 04/24/2024 11:42:41 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/29/2020 and conducted by Evaluator Ramon Serrano
COMPLAINT CONTROL NUMBER: 08-AS-20200929131257
FACILITY NAME:MISSION VILLA WESTFACILITY NUMBER:
374603530
ADMINISTRATOR:ALEXANDER LIMPINFACILITY TYPE:
740
ADDRESS:2335 CAMINO DEL RIO SOUTHTELEPHONE:
(619) 501-1244
CITY:SAN DIEGOSTATE: CAZIP CODE:
92108
CAPACITY:0CENSUS: 0DATE:
04/24/2024
UNANNOUNCEDTIME BEGAN:
01:45 PM
MET WITH:Report Mailed to former licensee via USPS Certified Mail
TIME COMPLETED:
02:17 PM
ALLEGATION(S):
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Staff did not administer medication as prescribed
Staff withheld food from resident
Staff did not supervise resident(s) at night
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ramon Serrano sent this report to the former licensee at their last known mailing address via USPS certified mail and via email to deliver the investigation findings for the above allegation. The facility ceased operations on or about October 5, 2023.

Community Care Licensing (CCL) has investigated the above allegations. The investigation consisted of interviews with facility staff, resident and outside sources.

It was reported to CCL that staff did not administer medication as prescribed to Resident 1 (R1) [an LIC 811 Confidential Names List was provided to the facility representative to identify the resident.] It was reported that R1 was being given another residents medications and R1 was not allowed to view the medication bottles or packaging. While R1 claimed they were not allowed to view their medication bottle or package, interview with staff member 1 (S1) revealed that residents are typically allowed access to view their medications if they wish.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Simon JacobTELEPHONE: (619) -76-2306
LICENSING EVALUATOR NAME: Ramon SerranoTELEPHONE: (619) 458-2583
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20200929131257
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: MISSION VILLA WEST
FACILITY NUMBER: 374603530
VISIT DATE: 04/24/2024
NARRATIVE
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S1 further stated that she is the staff member that passed out medications on Tuesdays and Wednesdays. S1 stated that she would put the medication in the residents' hand and wait for them to take it. S1 stated that if a resident refused to take their medication, she would take it back from their hand and put it back in the medication cabinet. LPA interviewed Resident 2 (R2) who lived at the facility during the time period of the allegations. R2 stated that although R2 had no desire to view their medication bottles or packaging, R2 believes that staff would allow them to view or read the medication packaging upon request.

It was alleged that staff withheld food from R1. Interview with R2 revealed food had never been withheld from them and they have never been denied food. LPA interviewed S1 who stated that she has never witnessed or heard of any staff withholding food or denying food to a resident for any reason.

It was alleged that staff did not supervise resident(s) at night. LPA interviewed R2 who stated that R2 often walks around at night and R2 has witnessed staff check up on their neighbor and the other residents quite often at night. LPA interviewed S1 who stated that all of the residents are checked on two to three times a night, especially if they are agitated. S1 stated that staff only log in information at night if an incident occurred such as a fall.

Interview with outside agency (OA) revealed that during the OA's multiple visits to the facility, no instances of the alleged misconduct were observed or reported. Their observations align with the findings of this investigation, further supporting the lack of substantiated evidence regarding the allegations.

Based upon the foregoing, the above listed allegations are unsubstantiated. This finding means that the preponderance of the evidence standard has not been met and the allegations are not valid.

A copy of this report along with Licensee/Appeal Rights (LIC 9058) was mailed via USPS Certified Mail to the former licensee’s mailing address on file.
SUPERVISOR'S NAME: Simon JacobTELEPHONE: (619) -76-2306
LICENSING EVALUATOR NAME: Ramon SerranoTELEPHONE: (619) 458-2583
LICENSING EVALUATOR SIGNATURE:

DATE: 04/24/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/24/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2