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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603585
Report Date: 11/21/2023
Date Signed: 11/21/2023 02:36:58 PM

Unfounded


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/20/2023 and conducted by Evaluator Javina George
PUBLIC
COMPLAINT CONTROL NUMBER: 18-AS-20231120102151
FACILITY NAME:ALVIN'S HOMECAREFACILITY NUMBER:
374603585
ADMINISTRATOR:JOHN BULAOROFACILITY TYPE:
740
ADDRESS:724 DRIFTWOOD LANETELEPHONE:
(760) 990-4694
CITY:FALLBROOKSTATE: CAZIP CODE:
92028
CAPACITY:6CENSUS: 5DATE:
11/21/2023
UNANNOUNCEDTIME BEGAN:
08:57 AM
MET WITH:Jospehine Bulaoro, CaregiverTIME COMPLETED:
02:30 PM
ALLEGATION(S):
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Licensee is not operating the facility.
INVESTIGATION FINDINGS:
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Licensing Program Analysts (LPA)s, Jesse Gardner and Javina George, conducted an unannounced visit to the facility to initiate the investigation into the allegation listed above, The LPAs met with Caregiver Josephine Bulaoro and informed her of the purpose of LPAs visit. The Administrator was unavailable to come to the facility but was available via telephone.

On 11/20/23, The department received a complaint alleging that the Licensee was not operating the facility. LPAs Gardner and George conducted a tour of the interior and exterior of the facility, interviews with residents and (5) facility staff in addition to the Licensee/Administrator, as well as conducted a records review. LPA conducted a records review that revealed the home was recently sold on 10/27/23. Per the Licensee Mr. John Bulaoro confirmed that the home was recently sold to a family member and that he is still operating the facility until the change of ownership is completed. Mr. Bulaoro stated that he is at the facility daily during the week in the evenings (5pm-10pm) sometimes later, and on the weekends as early as 8am staying all day or until 2pm, if not later depending on the needs of the facility.
Unfounded
Estimated Days of Completion:
SUPERVISOR'S NAME: Jazmond D HarrisTELEPHONE: (951) 248-0318
LICENSING EVALUATOR NAME: Javina GeorgeTELEPHONE: (951) 204-7107
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 18-AS-20231120102151
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
RIVERSIDE ASC, 1650 SPRUCE ST STE 200 MS29-27
RIVERSIDE, CA 92507
FACILITY NAME: ALVIN'S HOMECARE
FACILITY NUMBER: 374603585
VISIT DATE: 11/21/2023
NARRATIVE
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This information was corroborated by staff interviews that were conducted. Based on observation and interviews the allegation is UNFOUNDED. A finding that the complaint is unfounded means that the allegation is false, could not have happened, and/or is without a reasonable basis.

An exit interview was conducted and a copy of this report was provided to Josephine Bulaoro.
SUPERVISOR'S NAME: Jazmond D HarrisTELEPHONE: (951) 248-0318
LICENSING EVALUATOR NAME: Javina GeorgeTELEPHONE: (951) 204-7107
LICENSING EVALUATOR SIGNATURE:

DATE: 11/21/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/21/2023
LIC9099 (FAS) - (06/04)
Page: 2 of 2