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25 | Licensing Program Analyst (LPA) Eva Torres conducted a virtual case management visit via FaceTime to follow up on incident that was reported by the facility on 07/15/20. LPA identified herself, spoke with Administrator, Sasha Hightower, and disclosed the purpose of the phone call.
On 07/15/20, LPA contacted the administrator and requested the facility's records. On the same day, LPA spoke with outside sources. On 07/16/20, the requested records were received and reviewed.
During today's phone call, LPA spoke with Administrator, Sasha Hightower and discuss the elements of the incident.
An exit interview was conducted with Administrator, Sasha Hightower, and the Licensee’s Rights (LIC9058 01/15) along with a copy of this report was provided to the Administrator via email. A reply email or return receipt from the Administrator will confirm receipt of documents. |