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25 | Licensing Program Analyst (LPA) Eva Torres conducted a virtual case management visit via FaceTime to follow up on incident that was reported by the facility on 09/01/20. LPA identified herself, spoke with Administrator, Sasha Hightower, and disclosed the purpose of the phone call.
On 09/01/20, LPA spoke with the Administrator, Sasha Hightower and requested the facility's records. On the same day, the requested records were received and reviewed. During today's call, LPA interviewed staff and requested additional records.
An exit interview was conducted with Administrator, Sasha Hightower, and the Licensee’s Rights (LIC9058 01/15) along with a copy of this report was provided to the Administrator via email. A reply email or return receipt from the Administrator will confirm receipt of documents. |