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25 | Licensing Program Analyst (LPA) Eva Torres conducted a virtual case management visit via FaceTime to follow up on incident that was reported by the facility on 09/08/20. LPA identified herself, spoke with Resident Service Director, Levina Dubose, and disclosed the purpose of the phone call.
On 09/08/20, LPA emailed the administrator and requested the records for Resident #1 (R1) (See LIC 811- Confidential Names List for R1). During today's meeting, LPA spoke with the Resident Service Director and obtained additional information surrounding the incident that occurred on 09/02/20.
An exit interview was conducted with Resident Service Director, Levina Dubose, and the Licensee’s Rights (LIC9058 01/16) along with a copy of this report was provided to the Resident Service Director, Dubose via email. A reply email or return receipt from the Resident Service Director will confirm receipt of documents.
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