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25 | Licensing Program Analyst (LPA), Carmen Lopez, conducted an unannounced visit to initiate a case management. LPA Lopez identified herself and was granted entry by Sherryl Rafols, Caregiver/Administrator. LPA Lopez stated the purpose of the visit and reviewed the basic elements of the visit with Administrator Rafols.
During today's visit, during a complaint investigation, LPA Lopez spoke with staff and residents, toured the facility, and requested and obtained relevant documents. LPA Lopez verified that the facility did not submit self-reported incident reports for Resident 1 (R1) and Resident 2 (R2) (see LIC811, Confidential Names List). Based on information obtained, deficiencies are being cited during today’s visit regarding reporting requirements. LPA Lopez provided additional guidance on reporting requirements.
An exit interview was conducted with Administrator Rafols, and a copy of this report, LIC811 form and Licensee Appeal Rights (LIC9058) was emailed to Administrator Rafols and Licensee Mark Loo. LPA requested for a confirmation of receipt via electronic response to confirm the receipt of these documents. |