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25 | Licensing Program Analyst (LPA) Iby Strong conducted a Case Management Visit during an unannounced Complaint Visit. LPA met with Administrator Jeffrey Settineri discussed the purpose of the visit.
During a complaint investigation, LPA discovered, through interviews and record reviews, that Resident 1 (R1) (See LIC 811 confidential names) had a change in behavior as of November 2021 in which R1 would hit Resident 2 (R2) when frustrated. This change in behavior was not documented in residents file, LIC625 or needs and services plan.
Deficiency is being cited Per Title 22, Division 6, Chapter 8 of the California Code of Regulations and is listed on an LIC 809-D. An exit interview was conducted and a copy of the report, Licensee/Appeal Rights (LIC 9058 01/16) and LIC811 were provided to Administrator Jeffrey Settineri. |