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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to follow up on incident reports. LPA was greeted by, identified herself to, and explained the purpose of the visit to Resident Services Director Amy Salvador and Executive Director Joey Collado.
During the visit, LPA observed clients in care and reviewed and obtained copies of client records.
No deficiencies were cited or observed on this date. An exit interview was conducted with Resident Service Director and Executive Director, to whom a copy of this report and the licensee appeal rights (LIC9058 01/16) were provided via E-mail. |