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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374603817
Report Date: 06/09/2025
Date Signed: 06/10/2025 06:20:27 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2025 and conducted by Evaluator Liliana Silveira
PUBLIC
COMPLAINT CONTROL NUMBER: 08-AS-20250130155220
FACILITY NAME:SOLARIS 34FACILITY NUMBER:
374603817
ADMINISTRATOR:RIVERA, VON ALLANNEFACILITY TYPE:
740
ADDRESS:14534 GARDEN RDTELEPHONE:
(858) 883-2707
CITY:POWAYSTATE: CAZIP CODE:
92064
CAPACITY:6CENSUS: 1DATE:
06/09/2025
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Licensee Xiaoqing "Leslie" Wang TIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Licensee has abandoned the facility.
Licensee has lost control of property.
Licensee did not report sale of facility.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Liliana Silveira conducted a virtual meeting on Microsoft Teams with Licensee Xiaoqing “Leslie” Wang to deliver complaint findings. LPA stated the purpose of the meeting with Leslie.

The investigation consisted of observations, interviews and a records review. On January 30, 2025, it was alleged that the Licensee had abandoned the facility. A Licensing Program Analyst (LPA) from the Department conducted an unannounced Health & Safety check on January 31, 2025. The LPA observed that there were caregivers present, changing residents and preparing dinner for the residents. The LPA also observed that the facility was clean. Interviews with the current acting Administrator revealed that in June 2024, two Administrators had quite and left the residents with care staff. (CONTINUED ON NEXT PAGE, LIC 9099-C)
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Liliana Silveira
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20250130155220
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: SOLARIS 34
FACILITY NUMBER: 374603817
VISIT DATE: 06/09/2025
NARRATIVE
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(CONTINUED FROM PAGE LIC 9099)

Interviews with three (3) care staff who worked at the facility during June 2024, revealed that even though the Administrators quit, care staff remained working at the facility until the Licensee came soon after to manage the facility. An interview with the Licensee revealed that in June 2024, as soon as they were informed that the Administrators quit, the Licensee returned to the facility to check on the residents and manage the facility. There was not enough evidence to support this allegation.

It was also alleged that the Licensee had lost control of the property and did not report the sale of the property. A records review revealed that a Property Management Agreement provided by the Licensee, dated September 20, 2019, and with expiration date of September 20, 2029, demonstrated that the property is leased to Solaris Capital Group Inc. An interview with the Licensee revealed that they still act as property manager for the property via Solaris Capital Group Inc. The interview also revealed that the property owner has no intention of selling the property at this moment. An interview with the current Administrator, who represents a new management group, revealed that they are in current negotiations with the Licensee/Property Manager to take over the lease and have applied for a license with Community Care Licensing Division. There was not enough evidence to support these allegations.

The allegations that the Licensee had abandoned the property, had lost control of the property and did not report the sale of the property are unsubstantiated. Although the allegations may have happened or are valid, there is not a preponderance of evidence to prove the alleged violations occurred, therefore the allegations are unsubstantiated.

LPA Silveira conducted an exit interview with Leslie. A copy of the Complaint Investigation Report (LIC9099) and Licensee Rights (LIC9058 03/22) were provided via email. Confirmation via email by Linda confirms receipt of this report.

SUPERVISORS NAME: Robyn Clark
LICENSING EVALUATOR NAME: Liliana Silveira
LICENSING EVALUATOR SIGNATURE:

DATE: 06/10/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/10/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2