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25 | Licensing Program Analyst (LPA) Elizabeth Hamilton conducted a Case Management tele-visit. This visit was conducted via FaceTime due to COVID-19. LPA identified herself and discussed the purpose of the visit with Business Office Coordinator, Grace Ruiz.
The purpose of the visit was to discuss Incident Reports received in our office on 08/10/2020, 08/17/2020 and 08/21/2020. During today’s visit, LPA interviewed staff, requested copies of client records and toured the facility. No deficiencies were observed during today’s visit.
An exit interview was conducted with the Business Office Coordinator, Grace Ruiz and a copy of this report along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Grace Ruiz via email with an electronic read receipt. |