374604079-4-29-2022-08-AS-SJAB-CDXVX9-20220429164909

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604079
Report Date: 04/29/2022
Date Signed: 04/29/2022 01:49:51 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/11/2020 and conducted by Evaluator Debbie Correia

COMPLAINT CONTROL NUMBER: 08-AS-20201211125454

FACILITY NAME:	WESTMONT OF LA MESA		FACILITY NUMBER:	374604079
ADMINISTRATOR:	ARMOUR, DAVID		FACILITY TYPE:	740
ADDRESS:	9000 MURRAY DR		TELEPHONE:	(619) 303-0143
CITY:	LA MESA	STATE: CA	ZIP CODE:	91942
CAPACITY:	164	CENSUS: 137	DATE:	04/29/2022
		UNANNOUNCED	TIME BEGAN:	12:00 PM
MET WITH:	Executive Director David Armour		TIME COMPLETED:	01:00 PM

ALLEGATION(S):

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Residents not provided with bed linen.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Debbie Correia, conducted an unannounced visit to deliver findings regarding the above-mentioned allegation. LPA identified herself and discussed the purpose of the visit and the elements of the allegation with Executive Director (ED), David Armour.

The Department’s investigation consisted of resident and staff interviews, and a facility tour. LPA also obtained a photograph.

It was alleged the facility does not provide residents with linens. Although facilities are not mandated to provide linens, they are required to have a sufficient supply of linens readily available to residents if needed. Interviews with residents in care revealed no issues with obtaining linens. Resident interviews also revealed all bedding were present and laundered on a consistent basis. At the time of opening the complaint investigation facility staff provided an inventory of linens, displaying a sufficient supply that were available to residents if needed. Interviews with staff revealed the facility has a dedicated storage room to store a surplus of linens readily available for residents if needed.

Unsubstantiated

Estimated Days of Completion:

SUPERVISOR'S NAME: Simon Jacob	TELEPHONE: (619) 767-2306
LICENSING EVALUATOR NAME: Debbie Correia	TELEPHONE: (619) 407-0894
LICENSING EVALUATOR SIGNATURE:	DATE: 04/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2022

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20201211125454

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: WESTMONT OF LA MESA	FACILITY NUMBER: 374604079
	VISIT DATE: 04/29/2022

NARRATIVE

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LPA conducted a facility tour, accompanied by ED Armour, and observed the storage room with extra linens for residents if needed. The facility tour also revealed the resident bedrooms were fully equipped with essential linen and all other requirements.

Based on interviews conducted and a facility tour, the above allegation is determined to be unsubstantiated. An unsubstantiated finding means although the allegation may have happened or is valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

ED Armour was given a provided a copy of the Complaint Investigation Report (LIC9099), and Licensee Rights (LIC9058 01-2016), and signature on this report acknowledges receipt of the documents.

SUPERVISOR'S NAME: Simon Jacob	TELEPHONE: (619) 767-2306
LICENSING EVALUATOR NAME: Debbie Correia	TELEPHONE: (619) 407-0894
LICENSING EVALUATOR SIGNATURE:	DATE: 04/29/2022

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 04/29/2022

LIC9099 (FAS) - (06/04)

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