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25 | On 11/8/2024, Licensing Program Analyst (LPA), Janette Romero conducted an unannounced collateral visit to the day program to conduct an interview with Client 1 regarding an open complaint against a different licensed facility. LPA met with Facility Manager (FM), Dalia Manriquez who was informed of the purpose of the visit.
LPA toured the facility, conducted interviews, and obtained copies of pertinent records. During the tour, LPA observed 38 clients in care and 14 care staff present. An exit interview was conducted an a copy of this report was reviewed and provided to FM Manriquez. |