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25 | Licensing Program Analyst (LPA) Eva Torres conducted a virtual case management visit via FaceTime to follow up on a report that was submitted by the facility on 08/20/20. LPA identified herself, spoke with Administrator, Karen Enciso, and disclosed the purpose of the phone call.
During the meeting, LPA obtained details surrounding the incident in question and requested records.
An exit interview was conducted with Administrator, Enciso and the Licensee’s Rights (LIC9058 01/15) along with a copy of this report was provided to Administrator, Enciso via email. A reply email or return receipt from the administrator will confirm receipt of documents. |