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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to follow up on an incident report. LPA was greeted by, identified herself to, and explained the purpose of the visit to Resident Services Director Joan Gomez.
The Department received an incident report from the facility on 5/13/2022 stating that Resident 1 (R1) was experiencing increased pain not well managed by pain medications and requested to be seen in the emergency room. [Joan was provided with an LIC811 Confidential Names list to identify individuals] R1 was diagnosed with a compression fracture at the hospital.
During today's visit, LPA toured the facility, observed residents in care, reviewed facility records, and interviewed staff and residents.
No deficiencies were cited or observed on this date. An exit interview was conducted with Resident Services Director Joan Gomez, to whom a copy of this report and the licensee appeal rights (LIC9058 01/16) were provided via hard copy. |