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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced Collateral visit. LPA was greeted by, identified herself to, and discussed the purpose of the visit with Caregiver Sandy Palacios.
During today's visit, LPA attempted to interview a resident for a complaint investigation lodged against another facility licensed by Community Care Licensing. Sandy stated that the resident no longer lived at this facility.
An exit interview was conducted with Sandy Palacios, to whom a copy of this report and the Licensee Appeal Rights (LIC9058 01/16) were provided via hard copy. |