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25 | Licensing Program Analyst (LPA) Carmen Lopez conducted an unannounced Case Management visit via virtual communication due to COVID-19. LPA spoke with Evelyn Delgado, Executive Director, via FaceTime. LPA identified herself, conducted a virtual tour and explained the purpose of the call.
The virtual visit was in response to a self reported SOC341 received February 22, 2021, for Client 1 (C1 – see LIC811 Confidential Names List) and Staff 1 (S1 – see LIC811 Confidential Names List).
LPA Lopez advised Executive Director Delgado that at this time the Case Management visit requires further review and requested additional documentation. Possible follow-up telephone calls or visits are necessary before a determination can be made.
No deficiencies were cited during today’s virtual visit.
An exit interview was conducted with Executive Director Evelyn Delgado via virtual call and a copy of the report along with Licensee/Appeal Rights (LIC9058 01/16) was provided to Executive Director Delgado via email. An electronic email receipt confirms the documents were received. |