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25 | Licensing Program Analyst (LPA), Marisela Garcia-Centeno, conducted a case management visit to cite for a violation investigated during a separate complaint. LPA discussed the purpose of the visit with Administrator, Zohaib Alvi.
On February 22, 2023, a review of the Admissions Agreement indicated that it contained provisions that violate the rights of residents. The facility’s policy for reimbursement was stated in the Admission Agreement as, “in the event, where/if resident expires before the 10th of the month, POA will only receive the refund for the second half of the month. The resident dies on or after the 10th of the month, there will be no refund applicable in that case”. However, according to Title 22 regulations, admission agreements shall not contain any provision that violates the rights of any residents, including refund of fees paid.
Pursuant to the California Code of Regulations, Title 22, Division 6, deficiency is being cited on the attached LIC809D and a plan of correction was jointly developed with Administrator. Zohaib Alvi.
An exit interview was conducted with Administrator, Alvi, to whom a copy of the report and Licensee/Appeal Rights (LIC 9058 01/16) were provided at the conclusion of the visit. |