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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604224
Report Date: 03/12/2024
Date Signed: 03/12/2024 10:37:32 AM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/23/2023 and conducted by Evaluator Tiffany Holmes
COMPLAINT CONTROL NUMBER: 08-AS-20230323154855
FACILITY NAME:LA COSTA COASTAL CAREFACILITY NUMBER:
374604224
ADMINISTRATOR:SUBOTIC, LUKAFACILITY TYPE:
740
ADDRESS:3207 LA COSTA AVENUETELEPHONE:
(760) 452-6264
CITY:CARLSBADSTATE: CAZIP CODE:
92009
CAPACITY:6CENSUS: 5DATE:
03/12/2024
UNANNOUNCEDTIME BEGAN:
10:09 AM
MET WITH:Ida Mendoza, CaregiverTIME COMPLETED:
10:45 AM
ALLEGATION(S):
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Neglect/ Lack of supervision resulted is resident being sexually abused.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Tiffany Holmes conducted an unannounced visit to deliver findings for a complaint investigation regarding the above-mentioned allegation. LPA identified herself and met with Ida Mendoza, Caregiver, to discuss the purpose of the visit and elements of the complaint.

The Department's investigation included interviews and a review of pertinent records. It was alleged that Neglect/ Lack of supervision resulted in resident being sexually abused. Resident 1 (R1) was diagnosed with Malignant neoplasm of central portion of the left breast. The cancer had also metastasized to the bone and their right lung. R1 was admitted from their residence to La Costa Coastal on 02/24/2023. Hospice of the North Coast was being provided to R1 prior to being admitted to La Costa Coastal. On or about 03/22/23 – 03/23/23 R1 reported to their daughter that they had been sexually assaulted by Staff 1 (S1) between late evening-early morning between 03/22/23 and 03/23/23. R1s health had declined from the cancer, and they were requiring assistance transferring from their bed to the bedside commode. According to interviews Staff 1 (S1) was the overnight caregiver assigned to assist R1 during their shifts. After R1 disclosed their abuse to their Responsible Party (RP) they notified the hospice nurse about the allegation.
Unsubstantiated
Estimated Days of Completion:
SUPERVISOR'S NAME: Denise PowellTELEPHONE: (619) 301-9770
LICENSING EVALUATOR NAME: Tiffany HolmesTELEPHONE: (619) 481-0843
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20230323154855
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: LA COSTA COASTAL CARE
FACILITY NUMBER: 374604224
VISIT DATE: 03/12/2024
NARRATIVE
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Interviews revealed R1 was medically evaluated by a hospice nurse who found no injuries or signs of abuse. Interviews revealed the hospice nurse and social worker evaluated R1 and asked them questions about the abuse. Interviews revealed that R1 was unable to provide clear statements. Interviews with outside sources revealed R1 was confused and unable to provide any details regarding the incident. Interviews with S1 revealed them denying the allegation of engaging in sexual misconduct with R1. On 04/09/23, interviews with R1s RP revealed they do not believe S1 was inappropriate with R1. Interviews with RP revealed that R1s health declined rapidly and R1 was making delusional statements prior to passing away. There is not enough information to support the allegation of Neglect/ Lack of supervision resulted in resident being sexually abused. Therefore, the allegation is unsubstantiated. This finding means although the allegation may have happened or could be valid, there is not a preponderance of evidence to prove that the alleged violations occurred.

An exit interview was conducted with Ida Mendoza, Caregiver. A copy of this report and Licensee's Rights (LIC 9058 03/22) were provided and their signature on this report confirms receipt of the Licensee Rights.

SUPERVISOR'S NAME: Denise PowellTELEPHONE: (619) 301-9770
LICENSING EVALUATOR NAME: Tiffany HolmesTELEPHONE: (619) 481-0843
LICENSING EVALUATOR SIGNATURE:

DATE: 03/12/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/12/2024
LIC9099 (FAS) - (06/04)
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