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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604228
Report Date: 12/20/2024
Date Signed: 12/20/2024 12:59:02 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/14/2024 and conducted by Evaluator Ryan Fulton
COMPLAINT CONTROL NUMBER: 08-AS-20240814091549
FACILITY NAME:SOMERFORD PLACE ENCINITAS ADULT DAY CAREFACILITY NUMBER:
374604228
ADMINISTRATOR:MYERS, HEATHERFACILITY TYPE:
775
ADDRESS:1350 S. EL CAMINO REALTELEPHONE:
(760) 479-1818
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:45CENSUS: DATE:
12/20/2024
UNANNOUNCEDTIME BEGAN:
12:30 PM
MET WITH:Community Relations Director Claudia MinorTIME COMPLETED:
01:45 PM
ALLEGATION(S):
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Staff does not ensure bathrooms are kept in clean, sanitary conditions for residents in care
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Ryan Fulton conducted an unannounced subsequent visit to deliver findings regarding the above allegation. LPA was welcomed by, identified themselves to, and discussed the purpose of the visit with Community Relations Director Claudia Minor.

The Department's investigation consisted of LPA observations, interviews with facility staff, residents, and outside sources, as well as records reviews.

It was alleged that staff did not ensure bathrooms are kept in clean, sanitary conditions for residents in care. It was reported on 08/05/2024 there were rats and rat droppings in the restrooms in the facility. Interviews with staff and residents revealed that they had not seen any rats or rats dropping in the facility. Interviews with staff revealed that housekeeping cleans the facility restrooms daily, and they have not seen any rats or rat droppings in the facility.

Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Jennifer Lott
LICENSING EVALUATOR NAME: Ryan Fulton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20240814091549
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: SOMERFORD PLACE ENCINITAS ADULT DAY CARE
FACILITY NUMBER: 374604228
VISIT DATE: 12/20/2024
NARRATIVE
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Records Reviews of the professional pest control invoice revealed that on 07/23/2024, they had visited the facility to spray for bugs and check for pests, including inspecting for rodents. According to the invoice, there was no sign of rodents in the facility, and pest control also found no rat droppings.

LPA observations revealed that after a full inspection of the facility bathrooms, LPA could not detect any trace of rats or rat droppings in the restrooms. LPA also observed that the restrooms were clean, sanitary and in good condition. The restrooms did not raise any concerns about cleanliness.

LPA photos revealed that the restrooms were clean and had no trace of rats or rat droppings at the time of the inspection. The facility also had sufficient cleaning supplies to ensure that the restrooms continued to stay clean.

This agency has investigated the complaint allegation, Staff does not ensure bathrooms are kept in clean, sanitary conditions for residents in care. The Department has found that although the allegation may have happened or is valid, there is not a preponderance of evidence to prove the alleged violations occurred. Therefore, the above allegation is found to be UNSUBSTANTIATED. An exit interview was conducted, and the report was along with licensee appeal rights (LIC 9058 03/22) reviewed with Community Relations Director Claudia Minor
SUPERVISORS NAME: Jennifer Lott
LICENSING EVALUATOR NAME: Ryan Fulton
LICENSING EVALUATOR SIGNATURE:

DATE: 12/17/2024
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 12/17/2024
LIC9099 (FAS) - (06/04)
Page: 2 of 2