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25 | Licensing Program Analyst (LPA), Natasha Persaud, contacted the facility via telephone to conduct a Case Management Visit regarding an incident. The visit is being conducted via telephone due to COVID-19. LPA identified herself and explained the purpose of the call to Administrator, Alison Humora
During the visual conference with the Administrator, LPA briefly toured the facility, interviewed staff and Resident #1 (R1) and requested resident records
On 09/09/20, Community Care Licensing received an incident report involving R1 and Staff #1 (S1). The administrator provided additional follow up involving the incident. No deficiencies were issued.
An exit interview was conducted with Alison Humora, Administrator, via virtual visit, and a copy of this report, along with Licensee/Appeal Rights (LIC 9058 01/16), were provided to the Administrator via electronic mail. An electronic read receipt confirmation was requested to be sent by the Administrator upon receipt of the documents. [See LIC 811 Confidential Names List to identify Resident #1 and Staff #1] |