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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604232
Report Date: 07/10/2026
Date Signed: 07/10/2026 05:17:05 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/03/2026 and conducted by Evaluator Nacole Patterson
COMPLAINT CONTROL NUMBER: 08-AS-20260703163606
FACILITY NAME:REMINGTON CLUB IIFACILITY NUMBER:
374604232
ADMINISTRATOR:SAHAR MOSALLAFACILITY TYPE:
740
ADDRESS:16922 HIERBA DRIVETELEPHONE:
(858) 673-6333
CITY:SAN DIEGOSTATE: CAZIP CODE:
92128
CAPACITY:140CENSUS: 76DATE:
07/10/2026
UNANNOUNCEDTIME BEGAN:
01:15 PM
MET WITH:Executive Director Daniel SlaughterTIME COMPLETED:
04:30 PM
ALLEGATION(S):
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Licensee did not ensure facility was maintained in good repair.
Licensee did not ensure facility was free from malodor.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to initiate and deliver findings regarding the above complaint allegations. LPA introduced themselves and disclosed the purpose of the visit to Executive Director Daniel Slaughter.

On 07/03/2026 it was alleged that Licensee did not ensure the facility was maintained in good repair or free from malodor. The Department’s investigation consisted of an unannounced facility visit, interviews with facility staff, residents, and records review. The disrepair in question was related to an out-of-order elevator, which flooded due to an outside contractor breaking a pipe during routine elevator maintenance. This incident was investigated during an unannounced Case Management visit by this LPA on 06/24/2026. Staff interviews revealed that on 06/09/2026 while doing routine maintenance, the elevator technician broke a sprinkler head at the top of the elevator causing water to flood the elevator bay and ground level flooring outside of the elevator area. This incident required elevator repair and remediation due to the water damage. Facility management notified the Department of the issue on 06/15/2026 and informed that action was being taken to repair the elevator. (Continued on LIC9099 p.2)
Unsubstantiated
Estimated Days of Completion: 0
SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Nacole Patterson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20260703163606
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)
CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: REMINGTON CLUB II
FACILITY NUMBER: 374604232
VISIT DATE: 07/10/2026
NARRATIVE
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(Continued from LIC9099 p.1)
A review of facility records revealed the the facility submitted an incident report for the incident in addition to notifying the Department via email within the required timeframe. Additional records revealed an email exchange between facility management and the elevator contractor regarding the repair services and materials. Additional records showed invoices from the restoration contractor detailing the projected remediation repairs to include wall masking, drywall repair, baseboard installation, cleaning, hallway door removal and reinstallation, moisture inspection, floor protection installation, and labor costs. The contractor paperwork noted that additional drying time was needed for certain parts of the flooring before the drying standard could be achieved. Documentation pertaining to the carpet cleanings was reviewed as well as communication between management and the elevator contractor to increase the closure time of the second elevator, which was completed.

During two unannounced facility visits LPA directly observed both elevators at the facility on 06/24/26 and 07/10/26. The main elevator was closed and taped off for safety during both visits, as it was still under repair. On 06/24/2026 LPA observed the stairwell next to the main elevator to have increased humidity with a temporary plastic cover over a hole in the wall, connected to the elevator. Due to the moisture, an odor was present in the stairwell, which staff informed was being corrected by the restoration company. On 07/10/2026 LPA observed four (4) restoration contractors repairing and painting the walls of the elevator vestibule, main hallway outside of the elevator, and mail room. LPA observed the stairwell next to the main elevator a second time. The wall had been repaired with plaster and only a slight chemical smell was present, evidencing that the carpet and walls had been treated to prevent mold. LPA observed the second elevator to be in service during both visits. On 07/10/2026 LPA observed the second elevator door to have a 9-second open time with working sensors that stopped the door upon sensing that an object was in the door frame. LPA additionally observed a freshly painted concrete entryway, corroborating management statements that a plan was in place for cosmetic upgrades around the facility. LPA observed a second floor outdoor walkway to have faded paint due to normal wear and tear. This area was the same color as the freshly painted entryway and was observed to have no tripping hazards or broken concrete.

LPA spoke to three residents during the facility visit. The residents acknowledged that the main elevator had been under repair and they had observed contractors working in the area. The residents informed that the facility had not delayed in repairing the elevator and floor issues, and have accommodated residents during this time as to not interrupt services. The residents confirmed that they had been able to utilize the secondary elevator and received complimentary tray service.

Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violations occurred, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted with Executive Director Daniel Slaughter, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISORS NAME: Sabel Martinez
LICENSING EVALUATOR NAME: Nacole Patterson
LICENSING EVALUATOR SIGNATURE:

DATE: 07/10/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/10/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 2