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25 | Licensing Program Analyst (LPA), Tiffany Holmes conducted an unannounced case management visit. LPA Holmes introduced herself and was allowed entry into the facility and explained the purpose of the visit to Cesiah Serrano, House Manager.
Today’s visit was regarding client health checks. During today’s visit LPA toured the facility inside and out and observed the clients in the facility. The house manager provided LPA with the info on where the clients were relocated to from the other house and for the two that were relocated to this facility.
An exit interview was conducted with Cesiah Serrano, House Manager A copy of this report, and the Licensee/Appeal Rights (9058 01/16) were provided to house manager. |