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25 | Licensing Program Analyst (LPA) Sabel Martinez conducted a Case Management – Deficiencies visit. The LPA introduced himself and disclosed the purpose of the visit to Front Desk Manager Yasmin Perez and Activities Director Gabriela Ortiz.
During a complaint investigation visit conducted on 9/26/2024, it was revealed Staff # 1 (S1) and Staff # 2 (S2) did not have approved background clearances. This was confirmed through a review of staff records and a review of the Department's Background Guardian system. This deficiency was cited in an LIC 809D form and a civil penalty of $1,000 was assessed in an LIC 421 BG form. A Plan of Correction POC was jointly formulated with Staff Perez.
An exit interview was conducted with Perez and Ortiz to whom a copy of this report, a copy of the LIC 811 Confidential names list, LIC 421 BG, and Licensee Rights (LIC 9058), were provided.
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