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25 | Licensing Program Analyst (LPA) Elizabeth contacted the facility by telephone to conduct an unannounced case management visit via FaceTime due to COVID-19. LPA identified herself and discussed the purpose of the call with Administrator, Channa Kelly.
Today’s visit was in response to two Unusual Incident Reports, one dated June 27, 2020 and submitted to Community Care Licensing on June 30, 2020, and the second one dated and submitted to Community Care Licensing on July 24, 2020. During today’s visit, Administrator Channa Kelly reported an unrelated incident that occurred on July 27, 2020. This incident will be addressed separately with additional follow-up as needed.
During today's visit, LPA interviewed staff and requested resident records maintained by the facility and obtained additional information about the incidents. LPA also provided guidance on reporting requirements.
No deficiencies were cited during today’s visit. An exit interview was conducted with Administrator Channa Kelly via FaceTime and a copy of this report along with Licensee/Appeal Rights (LIC 9058 01/16) was provided to Administrator, Channa Kelly via email. An electronic email read receipt confirms the documents were received. |