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25 | Licensing Program Analyst (LPA) Eva Torres conducted a virtual case management visit via FaceTime to follow up on two incidents that were reported by the facility on 12/04/20 and 12/07/20. LPA identified herself, spoke with Administrator, Jeff Gonzalez, and disclosed the purpose of the phone call.
During the call, LPA spoke with the administrator and obtained details of incidents, as well as requested records.
An exit interview was conducted with Administrator, Jeff Gonzalez, and the Licensee’s Rights (LIC9058 01/16) along with a copy of this report was provided to the administrator via email. A reply email or return receipt from the administrator will confirm receipt of documents.
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