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25 | Licensing Program Analyst (LPA) Rebecca Ruiz conducted an unannounced case management visit to deliver an amended report for a visit conducted on 5/4/2022. LPA was greeted by, identified herself to, and explained the purpose of the visit to Resident Services Director Jennifer Gephart.
During the visit, LPA obtained Jennifer Gephart's signature on the amended complaint investigation report - LIC 9099.
An exit interview was conducted with Resident Services Director Jennifer Gephart, to whom a copy of this report and the Licensee's Rights (LIC9058 01/16) were provided via hard copy.
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