<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604317
Report Date: 10/28/2025
Date Signed: 10/28/2025 03:33:36 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/25/2021 and conducted by Evaluator Tiffany Holmes
COMPLAINT CONTROL NUMBER: 08-AS-20210525162444
FACILITY NAME:NOR LIVING 2 LLCFACILITY NUMBER:
374604317
ADMINISTRATOR:GEORGE, AYADFACILITY TYPE:
735
ADDRESS:1950 AVON LANETELEPHONE:
(619) 335-0566
CITY:SPRING VALLEYSTATE: CAZIP CODE:
91977
CAPACITY:6CENSUS: 6DATE:
10/28/2025
UNANNOUNCEDTIME BEGAN:
03:20 PM
MET WITH: Ayad George, Administrator. TIME COMPLETED:
03:35 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Client was sexually harassed while in care.
Licensee did not arrange medical care for client
Facility did not allow client visitations
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Licensing Program Analyst (LPA)Tiffany Holmes contacted the facility to deliver findings for a complaint investigation via tele-virtual. LPA identified herself to, and explained the purpose of the visit and the basic elements of the complaint with Ayad George, Administrator.

LPA Garcia-Centeno previously toured the facility, made observations, and obtained and reviewed pertinent records. This initial visit was conducted on June 04, 2021.

It was alleged that Client 1 (C1) was sexually harassed while in care. Interviews revealed that C1 left the facility in late 2022. Interviews revealed that while C1 was living at the facility they did not complain about being sexually harrassed by anyone. Interviews revealed that C1's family would always make things up and would complain about different circumstances that did not occur. Interviews revealed that no one observed C1 getting sexually harrassed. Interviews also revealed that C1 did not make any complaints about someone sexually harrassing them.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20210525162444
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: NOR LIVING 2 LLC
FACILITY NUMBER: 374604317
VISIT DATE: 10/28/2025
NARRATIVE
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
It was alleged that the licensee did not arrange medical care for client and the facility did not allow client visitations. Interviews revealed that C1 did not miss any medical appointments. Interviews revealed that C1 was able to verbally express when they needed to see a doctor. Interviews with clients revealed they are taken to their medical appointments. Interviews with an outside source revealed that they did not have any issues with the facility taking any clients to the doctor.
Interviews also revealed that the clients are able to have visits at the facility. Interviews with clients revealed they have not been denied any visitations. Interviews revealed that during 2020 visits were scarce due to covid but in 2021 and after the visits would be in the facility and the visitors were able to sit inside or outside whichever was their preference. Interviews with an outside source also revealed that they have not received any complaints for this facility regarding visitations.

The Department has investigated the above-mentioned allegations and based on interviews, LPA observations, and records review, it was determined that the complaint allegations are Unsubstantiated. The allegation may have happened or is valid, but there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Ayad George via face time and a copy of this report along with Licensee/Appeal Rights (LIC 9058 03/22) was provided via email. An electronic email read receipt confirms the documents were received.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Tiffany Holmes
LICENSING EVALUATOR SIGNATURE:

DATE: 10/28/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/28/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2