374604345-2-27-2023-08-AS-LTEZ-CPGQHY-20230228111155

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604345
Report Date: 02/27/2023
Date Signed: 02/27/2023 11:49:28 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/30/2023 and conducted by Evaluator Dawn Segura

COMPLAINT CONTROL NUMBER: 08-AS-20230130113759

FACILITY NAME:	RANCHO DIGIUS		FACILITY NUMBER:	374604345
ADMINISTRATOR:	MONTES, FROILAN		FACILITY TYPE:	735
ADDRESS:	2445 BROADWAY		TELEPHONE:	(619) 468-5700
CITY:	SAN DIEGO	STATE: CA	ZIP CODE:	92102
CAPACITY:	49	CENSUS: 47	DATE:	02/27/2023
		UNANNOUNCED	TIME BEGAN:	11:28 AM
MET WITH:	Froilan Montes, Administrator		TIME COMPLETED:	11:55 AM

ALLEGATION(S):

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Lack of supervision resulted in client engaging in inappropriate behavior in the community.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Dawn Segura conducted an unannounced visit to deliver investigative findings. LPA introduced herself, was granted entry into the facility, and met with Froilan Montes, Administrator, to whom she disclosed the reason for the visit.

Community Care Licensing (CCL) has investigated the above listed complaint allegation. The investigation consisted of a tour of the facility, review of facility records, and interviews of clients and staff.

It was reported to Community Care Licensing that lack of supervision resulted in a client engaging in inappropriate behavior in the community. It was alleged that a male client of the facility has been observed dropping his pants in the street and staring through the window of a neighboring residence. Staff interview yielded that there is a male client who has been observed pulling his pants down while in a common area of the facility, which may be viewable by someone outside of the facility. However, it was also discovered that the client is responsive to staff redirection and cooperative when advised to stop engaging in the behavior.

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Dawn Segura
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20230130113759

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
CCLD Regional Office, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: RANCHO DIGIUS	FACILITY NUMBER: 374604345
	VISIT DATE: 02/27/2023

NARRATIVE

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Records reviewed during the investigation reflected that, with the exception of one male, male clients who reside in the facility are able to leave the facility unsupervised and without assistance. Accordingly, staff are not responsible for supervising behavior that clients engage in or display while outside of the facility or in the community. The investigation did not yield evidence to conclude that the one male client who requires supervision when away from the facility engaged in the reported behavior.

Based upon the foregoing, the allegation is unsubstantiated. This finding means that although the allegation may have happened or may be valid, there is not a preponderance of the evidence to prove that the alleged violation occurred.

An exit interview was conducted with Froilan Montes, Administrator, and copies of this report and Licensee/Appeal Rights (LIC 9058) were provided to the administrator at the conclusion of the visit. His signature below confirms receipt of the rights and a copy of this report.

SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: Dawn Segura
LICENSING EVALUATOR SIGNATURE:	DATE: 02/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/27/2023

LIC9099 (FAS) - (06/04)

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