374604411-6-27-2023-08-AS-LTEZ-CTANBN-20230630101926

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604411
Report Date: 06/27/2023
Date Signed: 06/27/2023 12:13:19 PM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
05/15/2023 and conducted by Evaluator Nacole Patterson

PUBLIC

COMPLAINT CONTROL NUMBER: 08-AS-20230515103013

FACILITY NAME:	LA MAREA SENIOR LIVING		FACILITY NUMBER:	374604411
ADMINISTRATOR:	CORNELL, LAUNA		FACILITY TYPE:	740
ADDRESS:	5592 EL CAMINO REAL		TELEPHONE:	(442) 325-3510
CITY:	CARLSBAD	STATE: CA	ZIP CODE:	92008
CAPACITY:	125	CENSUS: 92	DATE:	06/27/2023
		UNANNOUNCED	TIME BEGAN:	11:30 AM
MET WITH:	Executive Director Launa Moore		TIME COMPLETED:	12:15 PM

ALLEGATION(S):

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Licensee did not follow Covid-19 protocols.

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Nacole Patterson conducted an unannounced visit to deliver findings regarding the above complaint allegation. LPA introduced herself and disclosed the purpose of the visit to Executive Director Launa Moore.

On 5/15/23 it was alleged that the Licensee did not follow Covid-19 protocols. The Department’s investigation consisted of unannounced facility tours, review of facility and outside source records, interviews with facility staff, residents, outside sources, and LPA direct observations.

Staff interviews revealed that staff felt comfortable with the protocols and precautions taken by the infection control team regarding Covid-19. Staff interviewed consistently identified the procedures in place at the facility upon a positive test for residents and/or staff. No staff interviewed corroborated that the facility did not follow Covid-19 protocols or make the protocols known to residents and staff.

Continued on LIC9099-C

Unsubstantiated

Estimated Days of Completion: 0

SUPERVISOR'S NAME: Lizzette Tellez	TELEPHONE: (619) 767-2351
LICENSING EVALUATOR NAME: Nacole Patterson	TELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20230515103013

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SO. CAL AC/SC, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: LA MAREA SENIOR LIVING	FACILITY NUMBER: 374604411
	VISIT DATE: 06/27/2023

NARRATIVE

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Continued from LIC9099

Resident interviews revealed that the infection control team took precautions to reduce the spread of Covid-19 and followed infection control protocols for Covid positive residents. Outside source interview revealed that the Licensee utilizes advanced infection control technology and was consistent with implementing infection control protocols during the Covid-19 pandemic.

Records review revealed that the facility has a large backstock of PPE reserved for Covid-19 positive residents and staff. The Executive Director maintained communication with San Diego Public Health when the facility was in outbreak status and also consulted with the Licensee's regional infection control specialist. Records review showed that the facility tracked their active Covid-19 cases daily, submitted the required reports to the Department, and maintained contact with the Department regarding weekly Covid-19 update inquiries. No records reviewed indicated that the Licensee was not adhering to Covid-19 protocols.

LPA directly observed the PPE carts used for positive cases, hospital grade ventilation systems for filtration, electrostatic sprayers used to clean high-touch surfaces, and hand rails treated with antimicrobial paint. LPA did not observe any lack of procedure or equipment that would indicated that the facility was not following Covid-19 protocols.

Based on interviews, direct LPA observations and records review, a preponderance of evidence does not exist to prove that the alleged violation(s) occurred, therefore the allegations are UNSUBSTANTIATED. An exit interview was conducted with Executive Director Launa Moore, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.

SUPERVISOR'S NAME: Lizzette Tellez	TELEPHONE: (619) 767-2351
LICENSING EVALUATOR NAME: Nacole Patterson	TELEPHONE: (619) 767-2301
LICENSING EVALUATOR SIGNATURE:	DATE: 06/27/2023

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 06/27/2023

LIC9099 (FAS) - (06/04)

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