1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25 | Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA was allowed entry by Caregiver Elsie Gonzalez and discussed the purpose of the visit.
During the visit, LPA interviewed a resident in care and obtained facility records.
An exit interview was conducted with Elsie Gonzalez and a copy of this report along with Licensee Rights (LIC 9058 3/22) was provided to Elsie Gonzalez whose signature below verifies receipt of these rights. |