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25 | Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced Case Management - Other visit. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with DSP Veronica Gomez-Zavala and House Manager Melinda Pontanares. LPA also spoke with Administrator Eduardo Gonzalez via phone during the visit.
Today's visit was in response to a 30-day written eviction notice, which Licensee served to Client #1 (C1) on 05/23/2023. [See LIC 811 Confidential Names List for a description of C1]. Licensee sent a copy of this eviction notice to the CCLD San Diego Regional Office (RO), and it was received on 05/23/2023.
During today’s visit, LPA performed a brief facility tour, reviewed pertinent care and administrative records, and interviewed relevant staff. As of the date of CCLD’s visit, C1 was no longer a resident of the facility. Per staff interviews, C1 moved out on 06/01/2023.
Per interviews and records reviewed: C1 did not comply the facility’s general policies / House Rules. The written eviction notice that licensee served stated this was the reason for C1’s eviction. However, the notice did not describe the “specific facts including the date, place, witnesses, and circumstances” underpinning that reason, as was required.
After reviewing the facility’s House Rules, which C1 signed upon move in, CCLD concluded that licensee had basis to issue a 30-day written eviction notice to C1. However, the written notice which licensee served, in practice, did not fully satisfy regulatory requirements. One (1) deficiency was cited per California Code of Regulations. A Plan of Correction was jointly developed with the licensee.
An exit interview was conducted with Gomez-Zavala and Pontanares, to whom a copy of this report, the LIC-809D, the LIC811 Confidential Names List, and the Licensee/Appeal Rights (LIC9058 03/22) were provided during the visit.
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