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13 | Licensing Program Analyst (LPA) Natasha Persaud conducted an unannounced visit to commence a complaint investigation. LPA identified herself and discussed the allegations mentioned above with Staff, Jamila Hallak.
During today's visit, LPA briefly toured the facility, interviewed staff, and requested records. Mulitple allegations were reported, as listed above. Evidence obtained during the investigation indicated the allegations were pertaining to a specfiic resident. Staff interviews revealed that specific resident resided at a different location.
Based on interviews, we have found that the complaint was unfounded, meaning that the allegation was false, could not have happened and/or is without a reasonable basis. An exit interview was conducted and a copy of this report along with Licensee Rights (LIC 9058 01/16) were provided to Staff, Jamila Hallak whose signature below confirms receipt of these rights. |