374604574-1-9-2025-08-AS-LTEZ-DDG4F3-20250131180317

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604574
Report Date: 01/08/2025
Date Signed: 01/09/2025 07:44:55 AM

Unsubstantiated

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
12/30/2024 and conducted by Evaluator Iby Strong

COMPLAINT CONTROL NUMBER: 08-AS-20241230162854

FACILITY NAME:	LIVE AND CARE		FACILITY NUMBER:	374604574
ADMINISTRATOR:	TURNER, ANGIE		FACILITY TYPE:	735
ADDRESS:	861 REBECCA DRIVE		TELEPHONE:	(619) 588-6372
CITY:	EL CAJON	STATE: CA	ZIP CODE:	92019
CAPACITY:	4	CENSUS: 3	DATE:	01/08/2025
		UNANNOUNCED	TIME BEGAN:	02:00 PM
MET WITH:	Administrator Angie Turner		TIME COMPLETED:	05:15 PM

ALLEGATION(S):

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Licensee disposed of clients personal property
Licensee did not treat client with dignity and respect

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA) Iby Strong conducted an unannounced visit to initiate a complaint investigation on the above-mentioned allegations. LPA identified herself and discussed the purpose of the visit with Administrator Angie Turner.

On December 30, 2024, Community Care Licensing (CCL) received a complaint alleging licensee disposed of Client 1s (C1) personal property and did not treat C1 with dignity and respect. During investigation, LPA Strong collected pertinent client records, and conducted interviews.

According to the first allegation, Administrator disposed of a C1’s stuffed animal and other undescribed personal property. Interview with outside source revealed that C1 has a tendency of collecting large quantity of personal belongings and staff at the facility assist C1 in staying organized. According to interview with Administrator, C1 has agreed to keep room organized and decrease behaviors of collecting trash from trash bins.

Unsubstantiated

Estimated Days of Completion:

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Iby Strong
LICENSING EVALUATOR SIGNATURE:	DATE: 01/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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Control Number 08-AS-20241230162854

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: LIVE AND CARE	FACILITY NUMBER: 374604574
	VISIT DATE: 01/08/2025

NARRATIVE

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Records revealed that C1’s personal goals are to stay clean and organized. Administrator also confirmed that none of C1’s items have been thrown away, rather they are stored in C1’s closet or cabinets, but C1 is known to misplace items. Interview with clients revealed they have not witnessed any personal items being thrown away by Administrator or staff. Interview with C1 established that Administrator did not throw away items rather stuffed animal was thrown away by C1’s parents and walkie talkie has been misplaced. Lastly, interviews with other staff could not confirm that any of C1’s personal belongings have been disposed of.

It was also alleged that C1 was told by Administrator that items C1 preferred were only meant for a specific gender and on a separate occasion C1 was told “you will amount to nothing”. Interview with staff present established that they have not witnessed Administrator state such to any client in care. Interview with outside source revealed that this Administrator has no history of mistreatment of clients. Interview with C1 established that Administrator has not been disrespectful but was asking C1 to follow house rules. Interview with other clients in care did not corroborate that C1 was told such comments.

Based on LPA's interviews, and record reviews there is not a preponderance of evidence to prove alleged violation occurred, therefore the allegation is unsubstantiated. An exit interview was conducted with Administrator Angie Turner, to whom a copy of this report, and the Licensee/Appeal Rights (LIC 9058 03/22) were provided.

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Iby Strong
LICENSING EVALUATOR SIGNATURE:	DATE: 01/08/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 01/08/2025

LIC9099 (FAS) - (06/04)

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