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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604576
Report Date: 02/24/2026
Date Signed: 02/24/2026 10:34:37 AM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
11/04/2024 and conducted by Evaluator Amy Rodgers
COMPLAINT CONTROL NUMBER: 08-AS-20241104085009
FACILITY NAME:MERAKEY - RAMONA VIEWFACILITY NUMBER:
374604576
ADMINISTRATOR:SILVA-MORALES, MIRIAMFACILITY TYPE:
737
ADDRESS:1432 RAMONA VIEW COURTTELEPHONE:
(760) 571-0953
CITY:RAMONASTATE: CAZIP CODE:
92065
CAPACITY:4CENSUS: 1DATE:
02/24/2026
UNANNOUNCEDTIME BEGAN:
10:00 AM
MET WITH:Program Administrator Brandon SalgadoTIME COMPLETED:
11:00 AM
ALLEGATION(S):
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Sexual Abuse
INVESTIGATION FINDINGS:
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On 2/24/2026, LPA Amy Rodgers conducted a subsequent visit to deliver findings regarding the above-mentioned allegation. LPA spoke with Program Administrator Brandon Salgado and explained the purpose of the visit.

Regarding the allegation of sexual abuse, RP reported that resident (R1) communicated to staff that another staff member (S1) had been texting R1 and being inappropriate.

During the investigation, staff members were interviewed, and records were reviewed.

(Continued on Lic9099C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 08-AS-20241104085009
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: MERAKEY - RAMONA VIEW
FACILITY NUMBER: 374604576
VISIT DATE: 02/24/2026
NARRATIVE
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(Continued from LIC9099)

R1 was interviewed but refused to talk about the incident involving S1. R1 stated that he/she had been interviewed multiple times and did not want to get into it again. S1 was also interviewed. S1 denied being in a romantic relationship with R1. S1 denied ever kissing R1. S1 also denied ever touching S1. Communication records were reviewed between R1 and S1. The messages indicated S1 kissed R1. S1 did not deny the allegation on these messages.

Based on interviews which were conducted and record reviews, the preponderance of evidence standard has been met, therefore the above allegation is found to be SUBSTANTIATED. California Code of Regulations, Title 22, Division 6, Chapter 8, is being cited on the attached LIC 9099D.

The Department has determined this violation resulted in S1 kissed R1. An immediate Civil Penalty of $500.00 is charged and is noted on the LIC421IM. Currently, according to Health and Safety Code Section 1569.49, an additional civil penalty assessment is under review by the Program Administrator of Community Care Licensing Division.

An exit interview was conducted with Program Administrator Brandon Salgado, and a Plan of Correction was jointly developed. A copy of this report, LIC 9099-D, LIC421IM and the Licensee/Appeal Rights (LIC 9058) were provided to Program Administrator Brandon Salgado, signature on this form confirms receipt of documents.


SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 08-AS-20241104085009
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: MERAKEY - RAMONA VIEW
FACILITY NUMBER: 374604576
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 02/24/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
02/23/2026
Section Cited
CCR
80072
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(a) Except for children’s residential facilities, each client shall have personal rights which include, but are not limited to, the following: (1) To be accorded dignity in his/her personal relationships with staff and other persons.
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The immediate threat was resolved: S1 was immediately placed on administrative leave, and S1 turned in his resignation. LIcensee will provide personal rights in-service training, regarding personal relationships with staff, with all staff by POC date.
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This was not met as evidenced by:
Based on interviews and records review, S1 kissed R1 which poses an immediate Health, Safety, or Personal Rights risk to persons in care.
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Training will be completed and submitted to LPA Rodgers with sign-in sheet and training topic clearly noted via email by POC Date.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Amy Rodgers
LICENSING EVALUATOR SIGNATURE:

DATE: 02/24/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/24/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3