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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604576
Report Date: 09/11/2025
Date Signed: 09/11/2025 02:42:14 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/16/2025 and conducted by Evaluator David Roman
COMPLAINT CONTROL NUMBER: 08-AS-20250616113148
FACILITY NAME:MERAKEY - RAMONA VIEWFACILITY NUMBER:
374604576
ADMINISTRATOR:SILVA-MORALES, MIRIAMFACILITY TYPE:
737
ADDRESS:1432 RAMONA VIEW COURTTELEPHONE:
(760) 571-0953
CITY:RAMONASTATE: CAZIP CODE:
92065
CAPACITY:4CENSUS: 1DATE:
09/11/2025
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Miriam Silva, Program Administrator TIME COMPLETED:
03:00 PM
ALLEGATION(S):
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Facility staff provided client with drugs.
Facility staff provided client with alcohol.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the visit with Program Administrator, Miriam Silva and Assistant Program Administrator, Holly Goolsby.

On June 16, 2025, Community Care Licensing Division (CCLD) received a complaint alleging facility staff provided client with drugs and alcohol. During the investigation, LPA D. Roman collected pertinent facility records, and conducted interviews with staff.

Regarding the allegation of facility staff provided client with drugs and alcohol, interviews with facility staff and record reviews, revealed that the facility conducted an internal investigation which led to the termination of the staff member in question. Records collected identified the staff members termination of employment letter as well as, the facilities in service training regarding a drug free work place environment.

(Cont. LIC-9099C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: David Roman
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 08-AS-20250616113148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: MERAKEY - RAMONA VIEW
FACILITY NUMBER: 374604576
VISIT DATE: 09/11/2025
NARRATIVE
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Based on the evidence obtained, the preponderance of evidence standard was met, therefore, the allegation was Substantiated. The deficiency is cited in accordance with California Code of Regulations, Title 22, Division 6, Chapter 8 and is noted on the attached LIC 9099-D. A plan of correction was jointly formulated with Program Administrator, Miriam Silva.

An exit interview was conducted with Program Administrator, Miriam Silva, to whom a copy of this report, LIC 9099-D and Licensee/Appeals Rights (LIC 9058) were provided.
SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: David Roman
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 3
Control Number 08-AS-20250616113148
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: MERAKEY - RAMONA VIEW
FACILITY NUMBER: 374604576
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 09/11/2025
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
09/25/2025
Section Cited
HSC
1569.58(a)(2)
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Persons prohibited from... holding certain positions or employment...(a)...a person who has done any of the following(2) Engaged in conduct that is inimical to the health, morals, welfare, or safety of either an individual in or receiving services from the facility...
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S1 was already terminated on 07/16/25. In Service Training regarding Drug Free Work Place Policy was held on 06/11/25. Training Roster provided to LPA by POC date.
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This requirement was not met as evidenced by: Based on records and interviews, S1 engaged in conduct that is inimical to the health and safety of 1 of 4 residents in care, This posed a potential risk to the residents in care,
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: David Roman
LICENSING EVALUATOR SIGNATURE:

DATE: 09/11/2025
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 09/11/2025
LIC9099 (FAS) - (06/04)
Page: 3 of 3