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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604595
Report Date: 07/26/2025
Date Signed: 07/26/2025 03:56:21 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
06/23/2025 and conducted by Evaluator Dang Nguyen
COMPLAINT CONTROL NUMBER: 08-AS-20250623143442
FACILITY NAME:HILLTOP HOME CARE CENTERFACILITY NUMBER:
374604595
ADMINISTRATOR:ANTONIO, JANE ARLYN H.FACILITY TYPE:
735
ADDRESS:110 ORANGE DRIVETELEPHONE:
(619) 777-3746
CITY:CHULA VISTASTATE: CAZIP CODE:
91911
CAPACITY:4CENSUS: 3DATE:
07/26/2025
UNANNOUNCEDTIME BEGAN:
03:00 PM
MET WITH:Co-Administrator Yuri VegaTIME COMPLETED:
04:15 PM
ALLEGATION(S):
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Licensee's staff gave client illicit drugs.
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Dang Nguyen conducted an unannounced subsequent visit to deliver a finding regarding the above prior complaint allegation. LPA was welcomed by, identified himself to, and discussed the purpose of the visit with Co-Administrator Yuri Vega. LPA also spoke briefly with Licensee Gil Antonio via phone during the visit.

The Complainant alleged that Licensee’s staff [Staff #1 (S1)] gave client [Client #1 (C1)] illicit drugs. (Specifically, they said during a 06/23/2025 drug test, C1 showed positive for methamphetamine (“meth”) and marijuana, and that C1 claimed they obtained their meth from S1.) [See LIC811 Confidential Names List for a description of select person identifiers used in this report.] CCLD’s investigation involved multiple unannounced facility tours/welfare checks and interviews with relevant clients, facility staff, and outside sources. The Department also reviewed pertinent care records on C1. [CONTINUED ON LIC 9099-C]
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Dang Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2
Control Number 08-AS-20250623143442
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: HILLTOP HOME CARE CENTER
FACILITY NUMBER: 374604595
VISIT DATE: 07/26/2025
NARRATIVE
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[CONTINUED FROM LIC 9099] San Diego Regional Center (SDRC) records showed: C1 had a history of illicit drug use, to include “methamphetamines, cocaine, heroin, and marijuana.” C1’s substance abuse (which has resulted in multiple past hospitalizations), as well as their repeated relapses from sobriety, existed for several years before C1 ever moved into Hilltop Home Care Center. Records showed C1’s sibling (who C1 lived with in the past) also engaged in substance abuse.

Per C1’s latest LIC602 Physician’s Report, C1’s physician determined that C1 was able to safely leave the facility unassisted. Per facility manager Staff #2 (S2), throughout the complaint period: There were occasions C1 briefly left the facility, but always accompanied by family members. C1 has also received multiple private visitors at the facility, including C1’s sibling.

During CCLD’s interview of C1, their initial narrative that S1 supplied them with meth contained multiple contradictions and reversals. C1 later admitted to CCLD that their sibling supplied them with the meth that resulted in their recent positive drug test results.

Per interview of C1’s behavioral health case manager, who has followed C1 since December 2024 and meets with C1 multiple times per week: C1 told them that they obtained the meth in question from their sibling, and not S1.

Per interview of S2: C1 also later told them that the meth in question came from C1’s sibling.

S1 plainly denied using illicit drugs or ever supplying C1 or any other client with illicit drugs. Their coworkers, Staff #3 (S3), Staff #4 (S4), and Staff #5 (S5), also each denied seeing any facility staff supply any client with drugs. C1’s only other housemate who was able to answer questions, Client #2 (C2), also denied seeing S1, or any staff for that matter, providing any client with drugs

Based on records and interviews, a preponderance of evidence does not exist to show that Licensee’s staff gave client illicit drugs. The allegation is therefore Unsubstantiated, and no deficiencies were cited for it.

An exit interview was conducted with Co-Administrator Yuri Vega, to whom a copy of this report and the Licensee/Appeal Rights (LIC9058 03/22) were provided.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Dang Nguyen
LICENSING EVALUATOR SIGNATURE:

DATE: 07/26/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/26/2025
LIC9099 (FAS) - (06/04)
Page: 2 of 2