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13 | Licensing Program Analyst (LPA) David Roman conducted an unannounced telework call to deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the telework call with Facility Assistant Manager, Zach McCormick.
On August 05, 2025, Community Care Licensing Division (CCLD) received a complaint alleging facility is not free of odors, staff did not dispose of soild waste resulting in pest, and facility is not clean/sanitary. During the investigation, LPA D. Roman collected pertinent facility records, conducted interviews with staff, and outside sources. Interviews revealed contradicting information regarding the above mentioned allegations. LPA observations revealed that the facility is conducting its due diligence in maintaining the residents safety and care to the best of their abilities while complying with Title 22 regulations. Records review revealed the residents needs for higher level of care services such as those provided by EBSH's.
(Cont. on 9099-C) |