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25 | Licensing Program Analyst (LPA), Ramon Serrano, conducted an unannounced collateral visit as a follow-up for an unrelated complaint investigation for another facility. LPA was allowed entry by Administrator Veronica Zavala and discussed the purpose of the visit.
During the visit, LPA conducted an interview and obtained facility records.
An exit interview was conducted with Veronica Zavala and copy of this report along with Licensee Rights (LIC 9058 3/22) was provided to Veronica Zavala whose signature below verifies receipt of these rights. |