374604675-7-31-2025-08-AS-SJAB-DK5M5P-20250801091838

Community Care Licensing

COMPLAINT INVESTIGATION REPORT

Facility Number: 374604675
Report Date: 07/31/2025
Date Signed: 07/31/2025 07:21:20 PM

Unfounded

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT

CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

This is an official report of an unannounced visit/investigation of a complaint received in our office on
07/25/2025 and conducted by Evaluator Amy Rodgers

COMPLAINT CONTROL NUMBER: 08-AS-20250725114159

FACILITY NAME:	GROSSMONT GARDENS SENIOR LIVING		FACILITY NUMBER:	374604675
ADMINISTRATOR:	JONES, REGINALD		FACILITY TYPE:	740
ADDRESS:	5480 MARENGO AVE		TELEPHONE:	(619) 463-0281
CITY:	LA MESA	STATE: CA	ZIP CODE:	91942
CAPACITY:	425	CENSUS: 359	DATE:	07/31/2025
		UNANNOUNCED	TIME BEGAN:	01:00 PM
MET WITH:	Health Services Director Lynn Torino		TIME COMPLETED:	05:00 PM

ALLEGATION(S):

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Staff over-medicated resident

INVESTIGATION FINDINGS:

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Licensing Program Analyst (LPA), Amy Rodgers, conducted an unannounced inspection visit to initiate a complaint investigation. LPA was met by, granted entry into the facility and discussed the visit with by Health Services Director Lynn Torino and Health Services Director Stacy Tinoko.

On July 25, 2025, it was reported to the Department that staff was over-medciated a resident.

During today's visit, LPA A. Rodgers, reviewed records and interviewed staff which revealed the resident in question does not reside in the Grossmont Gardens Senior Living. Based on information obtained during the investigation the allegation is false, could not have happened and/or is without reasonable basis.

An exit interview was conducted with Health Services Director Lynn Torino, to whom a copy of this report, along with Licensee/Appeal Rights, was provided to them at the conclusion of the visit. Their signature on this form acknowledges the receipt of these rights.

Unfounded

Estimated Days of Completion:

SUPERVISOR'S NAME: Simon Jacob	TELEPHONE: (619) 767-2306
LICENSING EVALUATOR NAME: Amy Rodgers	TELEPHONE: 619-997-4108
LICENSING EVALUATOR SIGNATURE:	DATE: 07/31/2025

I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.

FACILITY REPRESENTATIVE SIGNATURE:

DATE: 07/31/2025

This report must be available at Child Care and Group Home facilities for public review for 3 years.

LIC9099 (FAS) - (06/04)

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