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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604764
Report Date: 03/23/2026
Date Signed: 03/23/2026 12:33:23 PM

Substantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
03/17/2026 and conducted by Evaluator Angelica Boyles
COMPLAINT CONTROL NUMBER: 08-AS-20260317091807
FACILITY NAME:GRACEFUL CARE HOMES #1FACILITY NUMBER:
374604764
ADMINISTRATOR:RAMI BRIKHOFACILITY TYPE:
735
ADDRESS:10404 LEN COURTTELEPHONE:
(619) 971-1230
CITY:SANTEESTATE: CAZIP CODE:
92071
CAPACITY:6CENSUS: 6DATE:
03/23/2026
UNANNOUNCEDTIME BEGAN:
08:44 AM
MET WITH:Administrator Rami BrikhoTIME COMPLETED:
12:35 PM
ALLEGATION(S):
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Unlawful eviction
INVESTIGATION FINDINGS:
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Licensing Program Analyst (LPA) Angelica Boyles conducted an unannounced visit to the facility to open and deliver investigative findings regarding the above mentioned allegation. LPA identified herself, explained the purpose of the visit and nature of the complaint to Administrator Rami Brikho.

On March 17, 2026 the Department received this complaint which alleged staff unlawfully evicted Client #1 (C1) [See LIC811 Confidential Name List for a description of select person identifiers used in this report]. The Department’s investigation included records reviewed and interviews with staff.

(Continued on LIC9099C)
Substantiated
Estimated Days of Completion:
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Angelica Boyles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 3
Control Number 08-AS-20260317091807
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108

FACILITY NAME: GRACEFUL CARE HOMES #1
FACILITY NUMBER: 374604764
DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 03/23/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type B
04/03/2026
Section Cited
CCR
85068.5(e)
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85068.5 Eviction Procedures (e) A written report of any eviction processed in accordance with (a) above shall be sent to the licensing agency within five days of the eviction. This requirement was not met as evidenced by:
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Licensee will re-issue 30 day notice to C1 and will provide notice to the Department within five days by POC due date.
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Based on records reviewed and interveiw with staff, the licensee did not provide the 30 Day Notice given to C1 to the Department wihtin five days. This posed a personal rights risk to 1 out of 6 clients in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Angelica Boyles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2026
LIC9099 (FAS) - (06/04)
Page: 3 of 3
Control Number 08-AS-20260317091807
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
FACILITY NAME: GRACEFUL CARE HOMES #1
FACILITY NUMBER: 374604764
VISIT DATE: 03/23/2026
NARRATIVE
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(Continued from LIC9099)

According to the allegation, C1 was taken to the hospital on March 14, 2026 and cleared the next day on March 15, 2026 and the facility refused to accept C1 back due to concerns about their behavior. The reporting party also stated that the facility failed to provide C1 with a 30 day notice.

During LPA unannounced visit on March 23, 2026, LPA observed C1 at the facility. Interview with facility staff reported they did accept C1 back from the hospital on March 15, 2026. Records reviewed and staff interviews revealed that staff did issue a 30 day notice to C1 dated March 2, 2026. However, the 30 day notice provided to C1 was unlawful as proper eviction procedures were not followed as the Department was not notified within five days of written notice being provided to C1.

The Department has investigated the allegations that C1 was unlawfully evicted and based upon the information obtained during this investigation, it is determined that the preponderance of evidence was met to support or corroborate this allegation and therefore deemed substantiated. One deficiency is being cited per Title 22 California Code of Regulations (see attached 9099-D page). A plan of correction was jointly developed with the Administrator. An exit interview was conducted with Administrator Rami Brikho, to whom a copy of this report and the Licensee’s Rights (LIC9058 01/16) were provided.

SUPERVISORS NAME: Simon Jacob
LICENSING EVALUATOR NAME: Angelica Boyles
LICENSING EVALUATOR SIGNATURE:

DATE: 03/23/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 03/23/2026
LIC9099 (FAS) - (06/04)
Page: 2 of 3