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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374604848
Report Date: 11/18/2025
Date Signed: 11/18/2025 04:08:56 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
SAN DIEGO RO, 7575 METROPOLITAN DR. #109
SAN DIEGO, CA 92108
This is an official report of an unannounced visit/investigation of a complaint received in our office on
09/05/2025 and conducted by Evaluator David Roman
COMPLAINT CONTROL NUMBER: 08-AS-20250905160245
FACILITY NAME:CORONA CARE HOMEFACILITY NUMBER:
374604848
ADMINISTRATOR:GONZALEZ, GLORIAFACILITY TYPE:
735
ADDRESS:13052 CAMPO RD.TELEPHONE:
(619) 797-5311
CITY:JAMULSTATE: CAZIP CODE:
91935
CAPACITY:4CENSUS: 2DATE:
11/18/2025
UNANNOUNCEDTIME BEGAN:
04:00 PM
MET WITH:Gloria Corona, Administrator TIME COMPLETED:
04:45 PM
ALLEGATION(S):
1
2
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9
Staff handled client in care in a rough manner.
INVESTIGATION FINDINGS:
1
2
3
4
5
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9
10
11
12
13
Licensing Program Analyst (LPA) David Roman conducted an unannounced visit to investigate the above complaint allegation and deliver findings in the above complaint allegation. LPA identified himself and discussed the purpose of the visit with Facility Manager, Gloria Corona.

On September 05, 2025, Community Care Licensing Division (CCLD) received the above complaint allegation. During the investigation, LPA D. Roman collected pertinent facility records, conducted interviews with residents, staff, and outside sources. Interviews revealed contradicting information regarding the above complaint allegation.

Based on evidence obtained, the preponderance of evidence standard was not met, therefore, the allegation was unsubstantiated. An exit interview was conducted with Facility Manager, Gloria Corona, to whom a copy of this report and Licensee/Appeals Rights (LIC 9058) were provided.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Lizzette Tellez
LICENSING EVALUATOR NAME: David Roman
LICENSING EVALUATOR SIGNATURE:

DATE: 11/18/2025
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 11/18/2025
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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