<meta name="robots" content="noindex">
Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374700045
Report Date: 10/18/2023
Date Signed: 10/18/2023 04:51:12 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
08/04/2023 and conducted by Evaluator Ruben Perez
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20230804103710
FACILITY NAME:PREFERRED CARE AT HOME CENTRAL COASTAL SAN DIEGOFACILITY NUMBER:
374700045
ADMINISTRATOR:TONI PETRUZZOFACILITY TYPE:
300
ADDRESS:7777 ALVARADO ROAD, STE 402TELEPHONE:
(619) 212-7950
CITY:LA MESASTATE: CAZIP CODE:
91942
CAPACITY:CENSUS: DATE:
10/18/2023
UNANNOUNCEDTIME BEGAN:
12:45 PM
MET WITH:Toni PetruzzoTIME COMPLETED:
04:30 PM
ALLEGATION(S):
1
2
3
4
5
6
7
8
9
Home Care Organization owner is mishandling client medication, taking the medication home and has husband sort them out into weekly containers.
INVESTIGATION FINDINGS:
1
2
3
4
5
6
7
8
9
10
11
12
13
Associate Governmental Program Analysts (AGPA) Ruben Perez arrived at the business address to meet with Toni Petruzzo, licensee of Preferred Care At Home Central Coastal San Diego at 7777 Alvarado Road, STE 402, La Mesa, CA to discuss the above complaint allegation. Licensee, Toni, greeted me at the door and let me in for an inspection of the organization. Toni was able to provide documentation, (email from the client's son Gerald Bartosh) explaining the arrangement that the HCO established with the client regarding the medication.

Based on AGPA's observations and interviews, the AGPA concluded that there was not enough evidence to show that the organization violated any contract or service agreements with the client, therefore, the above allegation is found to be UNSUBSTANTIATED.

Analyst Perez concluded the visit with an exit interview and provided a copy of the report along with appeal rights.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Wendy Scott
LICENSING EVALUATOR NAME: Ruben Perez
LICENSING EVALUATOR SIGNATURE:

DATE: 10/18/2023
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 10/18/2023
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
Page: 1 of 2