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Department of
SOCIAL SERVICES

Community Care Licensing


COMPLAINT INVESTIGATION REPORT

Facility Number: 374700046
Report Date: 02/05/2026
Date Signed: 02/05/2026 04:23:53 PM

Unsubstantiated


STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

COMPLAINT INVESTIGATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
This is an official report of an unannounced visit/investigation of a complaint received in our office on
01/14/2026 and conducted by Evaluator Adrian L Mangina
PUBLIC
COMPLAINT CONTROL NUMBER: 47-HC-20260114115219
FACILITY NAME:WHOLE LIFE HOME HEALTH CARE, INC.FACILITY NUMBER:
374700046
ADMINISTRATOR:LEANN RYTZFACILITY TYPE:
300
ADDRESS:2235 ENCINITAS BLVD SUITE 206TELEPHONE:
(858) 369-5930
CITY:ENCINITASSTATE: CAZIP CODE:
92024
CAPACITY:CENSUS: DATE:
02/05/2026
UNANNOUNCEDTIME BEGAN:
12:00 PM
MET WITH:Leann RytzTIME COMPLETED:
01:00 PM
ALLEGATION(S):
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HCO financially abused client.
INVESTIGATION FINDINGS:
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On February 5, 2026, Home Care Services Branch (HCSB) Enforcement Analyst (EA) Adrian Mangina conducted an inspection visit to deliver findings on the above complaint allegation. EA met with the Designee Leann Rytz.

During the investigation EA interviewed Designee Leann Rytz, who stated that the HCO was informed by an outside party that a caregiver was accepting money directly from client. Designee stated that after an internal investigation the home care aide was promptly terminated for in violating agency rules outlined in employee handbook. EA interviewed other relevant parties and investigative reports and supporting documentation and found no evidence to support the allegation. Based on the EA's observation, interview and records review, there was insufficient evidence to prove the allegation did occur as the preponderance of evidence standard was not met. Although the allegation may have happened or is valid, the allegation is unsubstantiated.

An exit interview was conducted. A copy of this report was emailed to the designee, Leann Rytz.
Unsubstantiated
Estimated Days of Completion:
SUPERVISORS NAME: Susan Du
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE:

DATE: 02/05/2026
I acknowledge receipt of this form and understand my licensing appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE:

DATE: 02/05/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.
LIC9099 (FAS) - (06/04)
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