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Department of
SOCIAL SERVICES

Community Care Licensing


HOME CARE ORGANIZATION EVALUATION REPORT

Facility Number: 374700119
Report Date: 01/16/2026
Date Signed: 01/16/2026 02:53:39 PM

Document Has Been Signed on 01/16/2026 02:53 PM - It Cannot Be Edited

STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
HOME CARE SERVICES, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
FACILITY NAME:THEKEY OF CALIFORNIA, LLCFACILITY NUMBER:
374700119
ADMINISTRATOR/
DIRECTOR:		MELISSA REYESFACILITY TYPE:
300
ADDRESS:7777 FAY AVE STE 210TELEPHONE:
(650) 208-2390
CITY:LA JOLLASTATE: CAZIP CODE:
92037
CAPACITY: CENSUS: DATE:
01/16/2026
POCUNANNOUNCEDTIME VISIT/
INSPECTION BEGAN:
02:00 PM
MET WITH:Araceli GutierrezTIME VISIT/
INSPECTION COMPLETED:
03:15 PM
NARRATIVE
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On January 16, 2026 Home Care Services Bureau (HCSB) Enforcement Analyst (EA) Adrian Mangina arrived at the address above for the purpose of conducting a Plan of Correction Inspection. EA met with Designee Araceli Gutierrez and requested the remaining training documents not provided previously. The Home Care Organization (HCO) was issued a citation on December 22, 2025 in relation to a complaint investigation for a violation of Health and Safety Code Section 1796.44(b)(2) with a deadline of January 5, 26. Designee stated that the training vendor was unable to provide access to the training platform for the staff whose training records are incomplete and thus could not provide the requested documents until this is resolved.

The HCO is being re-cited for violation of Health and Safety Code Section 1796.44(b)(2) on the attached HCS809-D form for failure to provide corrections per the Plan of Correction dated December 22, 2025.

Exit interview conducted and a copy of this report was emailed to Designee.
NAME OF LICENSING PROGRAM ANALYST: Adrian L Mangina
LICENSING PROGRAM ANALYST SIGNATURE: DATE: 01/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/16/2026
This report must be available at Child Care and Group Home facilities for public review for 3 years.

HCS809 (FAS) - (06/04)
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Document Has Been Signed on 01/16/2026 02:53 PM - It Cannot Be Edited


Created By: Adrian L Mangina On 01/16/2026 at 08:28 AM
Link to Parent Document Below:
STATE OF CALIFORNIA - HEALTH AND HUMAN SERVICES AGENCY

HOME CARE ORGANIZATION EVALUATION REPORT (Cont)		CALIFORNIA DEPARTMENT OF SOCIAL SERVICES
COMMUNITY CARE LICENSING DIVISION
, 744 P STREET, MS 09-14-90
SACRAMENTO, CA 95814
Although this visit/inspection may have focused on the review of specific licensing requirements, the applicant/licensee must comply with all applicable requirements. The California Department of Social Services retains authority to issue citations or take disciplinary action for any deficiency.


FACILITY NAME: THEKEY OF CALIFORNIA, LLC
FACILITY NUMBER: 374700119

DEFICIENCY INFORMATION FOR THIS PAGE:
VISIT DATE: 01/16/2026
Deficiency Type
POC Due Date /
Section Number
DEFICIENCIES
PLAN OF CORRECTIONS(POCs)
Type A
01/20/2026
Section Cited
1796.44(b)(2)
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TRAINING REQUIREMENTS:A licensee shall ensure that prior to providing home care services, an affiliated home care aide shall complete the training requirements specified in this section... An affiliated home care aide shall complete a minimum of five hours of entry-level training prior to presence with a client, as follows: three hours of safety training, including basic safety precautions, emergency procedures, and infection control.
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This requirement was not met as evidenced by: during a plan of correction visit, Licensee did not provide proof of completion of required Emergency Procedures and Infection Control courses for Reference #1 and did not provide proof of completion of required Emergency Procedures training for References #2, #3, and #4, a finding which poses an immediate health and safety risk to persons in care.
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Failure to correct the cited deficiency(ies), on or before the Plan of Correction (POC) due date, may result in a civil penalty assessment.
LICENSING EVALUATOR NAME: Adrian L Mangina
LICENSING EVALUATOR SIGNATURE: DATE: 01/16/2026
I acknowledge receipt of this form and understand my appeal rights as explained and received.
FACILITY REPRESENTATIVE SIGNATURE: DATE: 01/16/2026
LIC809 (FAS) - (06/04)
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